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Privacy Policy

Last updated: August 2026

1. Responsible party

The responsible party for the processing of personal information on this website, as defined in the Protection of Personal Information Act 4 of 2013 (POPIA), is:

patokix
Louwtjie Rothman St
N1 City
Cape Town, 7463
South Africa
Email: [email protected]

2. Collection and storage of personal information

When you visit our website, your browser automatically sends information to our server. This information is stored temporarily in a so-called log file. The following information is collected:

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the file accessed
  • Website from which access was made (referrer URL)
  • Browser used and, where applicable, the operating system of your device

We process this information for the following purposes:

  • Ensuring a smooth connection to the website
  • Ensuring convenient use of our website
  • Evaluating system security and stability

3. Contact form and email contact

Our website contains a contact form that can be used to contact us electronically. If you use this option, the information entered in the form is transmitted to us and stored.

This information is:

  • Name
  • Email address
  • Selected service
  • Message (optional)

This information is used solely to handle your enquiry and the related correspondence.

4. Cookies

Our website uses cookies. Cookies are small text files stored on your device. We only use technically necessary cookies to ensure that our website functions properly.

The following cookies are used:

  • cookieConsent: Stores your choice regarding the use of cookies

You can set your browser to notify you when cookies are set and to allow cookies only in individual cases.

5. Lawful basis for processing

We process personal information in accordance with the conditions for lawful processing in POPIA, in particular section 11, where processing is necessary to respond to your enquiry or to conclude or perform a contract with you, or protects a legitimate interest of ours or yours. Our legitimate interest lies in providing and improving our website.

6. Retention period

Personal information is kept only for as long as necessary for the relevant purpose, in line with section 14 of POPIA. Enquiry information submitted via the contact form is deleted once the correspondence has ended, unless a legal obligation requires us to keep it longer.

7. Your rights

As a data subject under POPIA, you have the following rights:

  • The right to be informed whether we hold personal information about you and to access it
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion or destruction of your information
  • The right to object to the processing of your personal information on reasonable grounds
  • The right to object to processing for purposes of direct marketing
  • The right not to be subject to decisions based solely on automated processing

To exercise your rights, please contact: [email protected]

8. Right to lodge a complaint

You have the right to lodge a complaint with the Information Regulator (South Africa) regarding our processing of your personal information.

9. Disclosure of information

We do not share your personal information with third parties unless:

  • you have given your express consent
  • disclosure is required to comply with a legal obligation

10. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy so that it always complies with current legal requirements or to reflect changes to our services.